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You’ll be able to play as one of the four people that got trapped inside this haunted hotel. As a survivor your main objective will be finding your way out, as well as helping your fellows get out too. You’ll often find yourself on the edge, hearing and seeing ghostly things, trying to find keys and items to help in your escape. And sometimes you’ll find yourself running desperately from a monster, who’s there only to hunt down and kill you and your friends. You’ll also be able to play as the monster. You’ll assume an ethereal form, which you’ll use to haunt the survivors, triggering eerie noises and events. You’ll also assume a physical form, which will allow you to hunt and kill the survivors trapped in the hotel. It’ll be your killing spree.

Minimum Requirements:
- Processor: 2.0+ GHz (dual core recommended);
- Memory: 2 GB RAM;
- Graphics: ATI Radeon HD 2000+, nVidia GeForce FX 6 series

RSS Feed The Ultimate Troubleshoot Guide

How to troubleshoot almost every issue you may find while trying to play Damned. (so far...)

Posted by 9heads on Aug 1st, 2013

My screen goes black and freezes/crashes!
Possible reasons:

  • The main server may be down for maintenance.
  • The game is trying to create a window with a resolution that conflicts with your screen.

Possible solutions:

  • Open the file "setup.cfg" under "C:/ProgramData/Damned/Config" with notepad and change the resolution there to one matching your screen.
  • Give it a while...

The game doesn't launch, it opens and close really fast!
Possible reason:

  • Your computer is missing Python 2.7.

Possible solution:

I open the game, enter my username and password, click Login and the game freezes!
Reason:

  • The login server is down for maintenance...

Solution:

  • Give it a while...

Can't connect to servers/Can't host!
Possible reasons:

  • You are behind strict NAT.
  • The person hosting is behind strict NAT.

Possible solutions:

  • Log in the game, go Options > Connection, check the option "Use Fixed Port", leave the fixed port as 55888 and port forward this UDP port in your router.
  • If possible, open your NAT.

Note: Unfortunately, if you are behind a strict NAT, and the port forward method doesn't work, there's not much we can do, it's your router or ISP fault, and AAA games face this same issue. You'll still be able to connect with some hosts, provided they are behind open NAT. More on this:
Support.rockstargames.com
Guardiansofmiddleearth.com
Support.runicgames.com

We really hope this guide will solve all issues in the Universe, but if it don't, please, be patient and PM us with your issue, we promise we will try to fix everyone's problem as soon as possible.

Thanks everyone for being an understanding, supportive and awesome community!

Have fun!

Comments
HappyWulf
HappyWulf Aug 12 2013, 6:47pm said:

Having a login server downtime worries me. It's basically always on DRM. What happens if I want to revisit the game 10 years from now and that Login server no longer exists?

+2 votes     reply to
ThePantryVigilante
ThePantryVigilante Aug 15 2013, 3:15am said:

When I go to graphic settings and try to adjust Gamma or whatever that is, the game crashes instantly. Any ideas?

+2 votes     reply to
9heads
9heads Aug 15 2013, 8:45am replied:

Hello ThePantryVigilante,

Thats a new issue that you are facing. Can you please describe step to step what you are doing that crashes the game ? its when you enter in the settings menu ? or when you save your settings moving the slide ?

Thanks.

+1 vote     reply to
ThePantryVigilante
ThePantryVigilante Aug 15 2013, 12:43pm said:

I enter settings and I can edit everything else but when I click on the gamma correction button the screen goes black and a little window appears telling me the game has stopped working

+1 vote     reply to
9heads
9heads Aug 16 2013, 9:40am said:

ThePantryVigilante,

Thanks for bringing this to us! We are already looking at it!

+1 vote     reply to
Guest
Guest Oct 1 2013, 10:55am replied:

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Blorenzo
Blorenzo Aug 18 2013, 12:21pm said:

guys please answer on my message ..

+1 vote     reply to
jack04
jack04 Sep 2 2013, 1:28pm said:

After playing the game for one round, and really enjoying myself, I changed to the wrong resolution accidentally. I now can't play the game at all, as upon startup I just get a black screen. Halp!

+1 vote     reply to
9heads
9heads Sep 6 2013, 1:57pm replied:

Open the file "setup.cfg" under "C:/ProgramData/Damned/Config" with notepad and change the resolution there to one matching your screen.

+1 vote     reply to
Toastyfox
Toastyfox Sep 6 2013, 10:27am said:

Hey , I just bought the game , and When i try to host a server ,
It usualy brings me to the lobby of my server , but the problem is i'm not a part of the players.
It's like im not there . i can choose a charcter , but i cant start the game .
When i try to write a message in the chat the game crash.

+1 vote     reply to
9heads
9heads Sep 6 2013, 1:57pm replied:

Disable your firewall and antivirus and try host again. :)

Probably is your firewall...

+1 vote     reply to
Luke123Dude
Luke123Dude Nov 15 2013, 10:00pm replied:

Its not. My friends and I still have this problem. We all bought the game and can't play it together.

+1 vote     reply to
dandan93
dandan93 Sep 7 2013, 5:46pm said:

Hey, I'm having this problem where the game won't start and it says that I don't have python27.dll on my computer.
I tried downloading python and it still gives me this message.
Help would be very much appreciated

+1 vote     reply to
TheDevilsHitman
TheDevilsHitman Sep 9 2013, 3:32am said:

I cannot get into the game as I have downloaded the Python2.7.5 file from the above link in this guide but all it does it pop up with a black window then close itself out of itself whenever I try and run the game. Is this a common issue or is there anyway to get it to work?

0 votes     reply to
Guest
Guest Oct 1 2013, 11:14pm said:

This comment is currently awaiting admin approval, join now to view.

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